Plans for every stage.
Every plan includes the full queue platform. No hidden fees, no per-ticket charges, no “contact sales to unlock.”
Basic
Perfect for small events and guest lists
or $39/mo billed annually
- Notification mode
- Up to 500 customers
- 1 event queue
- 1,000 emails/month
- 2 team members
- Email support
Advanced
For events that need real tickets at the door
or $119/mo billed annually
- Everything in Basic, plus:
- Native QR tickets
- Camera ticket scanner
- Up to 2,000 customers
- 3 event queues
- 5,000 emails/month
- SMS via BYO Twilio
- Editable email templates
- Custom form fields
- CSV data export
- Live venue display
Expert
Full white-label with promo codes and geofencing
or $279/mo billed annually
- Everything in Advanced, plus:
- Promo code distribution
- Full white-label branding
- No "Powered by Qtrackr"
- Custom reply-to address
- Ticket wallet designer
- Geofenced sign-up
- Up to 10,000 customers
- 10 event queues
- 25,000 emails/month
- Real-time wait estimates
- Priority support
Enterprise
Unlimited everything. Your platform, your rules.
Tailored to your needs
- Everything in Expert, plus:
- All 5 distribution modes
- Eventim Reservation
- Eventim Secure Link
- Unlimited queues & customers
- Unlimited team members
- 100,000+ emails/month
- Custom sending domain
- Managed SMS option
- Dedicated event-day support
- White-glove onboarding
- Custom SLA
Compare plans in detail
See exactly what's included in each tier. No surprises.
| Feature | Basic | Advanced | Expert | Enterprise |
|---|---|---|---|---|
| Notification mode | ||||
| Native QR tickets | — | |||
| Promo code distribution | — | — | ||
| Eventim Reservation | — | — | — | |
| Eventim Secure Link | — | — | — | |
| Camera ticket scanner | — | |||
| Geofenced sign-up | — | — | ||
| White-label branding | — | — | ||
| Custom form fields | — | |||
| Editable email templates | — | |||
| Ticket wallet designer | — | — | ||
| Remove "Powered by" | — | — | ||
| SMS notifications | — | |||
| Queue size | 500 | 2,000 | 10,000 | Unlimited |
| Event queues | 1 | 3 | 10 | Unlimited |
| Team members | 2 | 5 | 15 | Unlimited |
| Emails per month | 1,000 | 5,000 | 25,000 | 100,000+ |
Frequently asked questions
How does pricing work?
Pick the tier that fits your event size and feature needs. All plans are billed monthly or annually (with a discount). No hidden fees, no per-ticket charges.
Is there a minimum commitment?
Nope. Monthly plans can be cancelled any time. Annual plans are billed upfront for the year at a reduced rate. No sneaky lock-in.
Can we try it before we commit?
Absolutely. We run guided pilots so you can put a real event through the platform before signing anything. Kick the tyres.
What support do we get?
Basic and Advanced plans include email support. Expert gets priority support. Enterprise includes dedicated event-day support and white-glove onboarding.
Can I upgrade mid-billing cycle?
Yes. Upgrades take effect immediately and we prorate the difference. Downgrades apply at the start of your next billing cycle.
Does it integrate with our existing tools?
Expert and Enterprise plans include API access and we're happy to work with your team on custom integrations. Bring us your weird setup, we've probably seen weirder.
Ready to manage your queue?
Pick a plan and get started in minutes, or reach out and we'll have a proposal back within 24 hours.