Built for events.
Not waiting rooms.
Most queue tools were designed for clinics, banks, and restaurants. Qtrackr is the only platform purpose-built for live events — with ticket delivery, lottery mode, geofencing, and venue scanning baked in from day one.
Feature comparison
Qtrackr vs generic queue tools
Generic tools tick the basics. Qtrackr was designed from scratch for the chaos of live events.
Alternatives
Great tools — for different problems
These platforms are excellent at what they do. They just weren't built for the same job.
Waitwhile
Retail & healthcare · $31-55/mo
A virtual waitlist platform designed for retail stores, clinics, and service businesses. Handles walk-in customers and appointment scheduling.
What it doesn't do for events
- No AI assistant
- No ticket distribution modes
- No event-specific features
- No lottery or geofencing
Qminder
Banking & healthcare · $789-1049/mo
An enterprise-grade in-person service management system with iPad kiosks. Built for banks, hospitals, and government offices managing physical queues.
What it doesn't do for events
- No AI assistant
- Requires iPad hardware kiosks
- No ticket scanning or barcodes
- No event or fan-facing features
ScanQueue
Restaurants & barbers · $49-499/mo
A QR code check-in system with WhatsApp notifications. Designed for restaurants, barber shops, and small service businesses managing walk-in traffic.
What it doesn't do for events
- No AI assistant
- WhatsApp-dependent (regional limitation)
- No ticket delivery or scanning
- No event capacity management
QueueAway
General virtual queues · £14.99/mo
A general-purpose virtual queue tool that lists "events" as a use case but lacks purpose-built event features. Good for simple first-come-first-served scenarios.
What it doesn't do for events
- No AI assistant
- No ticket delivery modes
- No barcode/QR scanning
- No geofencing or lottery
Only on Qtrackr
What makes us different
Features you won't find on any general-purpose queue tool — because they were never designed for events.
AI assistant
Bulk-assign tickets, schedule queue times, search customers, draft waiting messages, and get live stats — all in plain English. "Assign the next 200 and open at 6pm tomorrow" — done.
Scheduled queue open/close
Set your queue to open or close at exact times — no manual toggling at 6am. Schedule multiple actions, view upcoming changes, and let the system handle it.
5 ticket delivery modes
Native barcodes, promo codes, timed reservations, secure links, or notification-only. Pick the one that fits your event.
Lottery mode
Switch from first-come-first-served to a randomized draw. Fair for everyone, not just the fastest clickers.
Geofenced sign-up
GPS-locked queues so only people physically at the venue can join. Perfect for on-site drops and festival exclusives.
White-label branding (free)
Full colour palette, logos, fonts, branded emails. Included on every plan. Others charge extra for this.
Camera ticket scanner
Point your phone at a QR ticket. Green beep = valid. No hardware, no app install, no rental fees.
Venue check-in codes
Shareable links for door staff. Open on phone, start scanning. No admin account or training needed.
Attendance analytics
Scanned vs no-show rates, hourly patterns, per-preference breakdowns. Know who actually turned up.
Smart wait predictions
Multi-window velocity averaging with confidence ratings. "12-18 min (high confidence)" beats "~15 min" every time.
QR code signage
Generate high-res QR codes for posters, table cards, and wristband stations. One click to download.
Custom form fields
T-shirt size, dietary needs, accessibility requirements. Add any field per event and export the data.
Live display mode
Throw it on a venue TV. Fullscreen wait times, auto-refresh every 10 seconds, dark theme for screens.
Webhook integrations
Fire HMAC-signed POST requests to Zapier, CRMs, or your own systems when customers verify, get assigned, or the queue shuffles.
Email delivery tracking
Know if emails were delivered, opened, clicked, bounced, or marked as spam. Per-customer status powered by Resend webhooks.
Waitlist overflow
When the queue hits capacity, new signups join a standby list. Auto-promote the next person when a spot opens — no one gets turned away.
Ready to manage your event queue properly?
Plans from $49/mo. White-label branding, lottery mode, geofencing, and all 5 ticket modes included on every plan.