Powered by CTS Eventim

Every ticket. Every queue. Under control.

The queue management platform built for live events. Assign promo codes or native barcode tickets, keep customers informed in real time, and manage everything from a single dashboard.

admin.qtrackr.io/clients/summer-fest/queue
S
Summer Festival 2026
qtrackr.io/summer-fest
342 Assigned
158 In Queue
CustomerPreferenceTicketsStatusPosition
Sarah MitchellVIP Standing2assigned-
James CooperGeneral Entry4assigned-
Emma RichardsVIP Standing2verified#3
Lucas WeberGeneral Entry1verified#4
Olivia ChenVIP Standing3verified#5
50,000+
Tickets Distributed
200+
Events Managed
99.9%
Delivery Rate
Eventim
Powered By

Ticket queues shouldn't be chaos

High-demand events expose every crack in your ticket distribution workflow. Sound familiar?

High demand overwhelms manual processes

Thousands of fans, limited tickets, and a spreadsheet. The maths never works.

Customers left in the dark

"Where am I in the queue?" emails flood your inbox. No visibility, no trust.

Distribution is error-prone

Wrong codes, duplicate assignments, missed emails. Every mistake costs you a customer.

How It Works

Three steps to ticket bliss

01

Create your queue

Set up your event, define ticket categories, import promo codes or upload native barcodes. Everything configured in minutes.

02

Customers join

Share your branded signup page. Fans register with OTP verification and optional geofencing. Real-time queue position updates.

03

Assign & notify

One click. Tickets assigned in queue order, emails sent automatically, and customers see their tickets instantly on their status page.

Admin Dashboard

Your entire queue, at a glance

See every customer, their queue position, ticket preferences, and assignment status in real time. Filter, search, assign, and notify — all from one screen.

  • Live queue depth & assignment progress
  • One-click ticket assignment
  • Detailed skip reasons & audit trail
  • Bulk notify with branded emails
admin.qtrackr.io/clients/summer-fest/queue
158
In Queue
342
Assigned
298
Emailed
VIP Standing120 / 200 allocated
General Entry222 / 300 allocated
CustomerPreferenceTicketsStatus
Sarah M.VIP Standing2assigned
James C.General4assigned
Emma R.VIP Standing2verified
Lucas W.General1verified
Assign Tickets
Send Emails
Starlight Sessions
Join the waitlist for tickets
First name
Email address
Tickets needed
Join the Queue
Powered by Qtrackr
White-Label Branding

Your event, your brand. Every touchpoint.

Every customer-facing page is fully customisable — colours, fonts, logos, and copy. Your fans never see “Qtrackr”. They see your event, your way.

  • Custom colour palette & fonts
  • Upload your logo
  • Branded emails to match
  • Unique URL per event (qtrackr.io/your-event)
Ticket Distribution

Promo codes or native barcode tickets

Two ways to distribute. Import promo codes for redemption links, or upload barcodes for scannable QR-coded digital tickets that customers can access from their phone.

  • Bulk import via CSV or paste
  • Auto-assign in queue order
  • QR codes for native barcodes
  • Customer mobile ticket wallet
  • Email delivery with barcodes & links
Summer Festival 2026
Your Tickets
2 tickets assigned to Sarah Mitchell
VIP StandingTicket 1 of 2
4829103847291
Sarah Mitchell17 Apr 2026
VIP StandingTicket 2 of 2
mail.google.com
SF
Summer Festival 2026
noreply@qtrackr.io
Your tickets are ready!

Hi Sarah,

Great news! Your 2 tickets for Summer Festival 2026 have been assigned.

VIP StandingTicket 1 of 2
4829103847
Sarah Mitchell17 Apr 2026
View All My Tickets

Your tickets are also waiting for you at qtrackr.io/summer-fest/tickets

Automated Emails

Every email, automatic & branded

From OTP verification codes to queue confirmations to ticket delivery — every email is sent automatically, styled to match your event, and lands in the inbox (not spam).

  • OTP verification codes
  • Queue confirmation & position
  • Ticket assignment with barcodes
  • Promo code delivery with redemption link
And More

Built with every detail in mind

Geofenced sign-up

Restrict queue access by location. Only fans physically at the venue can register.

500m radius

OTP verification

Passwordless. Secure. Every customer verified before entering the queue.

4
8
2
7
1
5

Real-time queue status

Auto-refreshing status page. Customers know exactly where they stand.

#14
Queue position · refreshes every 30s

Multi-tenant

Manage dozens of events from one admin. Each with their own branding, queue, and URL.

S
qtrackr.io/summer-fest
S
qtrackr.io/starlight-sessions
G
qtrackr.io/green-meadows

Team permissions

Master admins, client admins, and team users with fine-grained permissions.

Master Admin
Client Admin
Team Member
Customer Journey

From sign-up to ticket in their pocket

A seamless, branded experience your customers will love.

1
Sign Up
S
Summer Festival 2026
Join the Queue
2
Verify
Check your email
Enter the 6-digit code we sent
4
8
2
7
1
5
Verify
3
Waiting
You're in the queue
Hi Sarah, you're registered for Summer Festival.
#14
Queue position
Refreshes automatically
4
Tickets!
Your tickets are ready!
2 tickets assigned
4829103847
View My Tickets

Built for scale. Loved by organisers.

<2s
Average assignment time
10k+
Codes assigned per event
100%
Automated email delivery
24/7
Real-time status updates
“Qtrackr turned our ticket distribution from a two-day headache into a 15-minute job. The customers love the live status page — it cut our support inbox by 80%.”
M
Marketing Director
Major European Festival
Multi-tenant architecture
Enterprise-grade security
GDPR compliant
99.9% uptime SLA

Ready to take control of your ticket queue?

Join the events using Qtrackr to distribute tickets faster, keep customers happier, and eliminate manual chaos.