Features

Everything you need. Nothing you don't.

Five ways to distribute tickets, a scanner for the door, wait times that aren't made up, and an admin that hides the buttons you don't need. Built for events, not dental appointments.

New

Notification only

No codes, no tickets, no links — just a notification. Assign someone from the queue and they get an email and SMS saying they're up. Perfect for guest lists, invite-only events, or simple first-come-first-served.

  • Email + SMS notification
  • No ticket infrastructure
  • Queue-order assignment
  • Simplest possible setup
Included free

White-label branding

Colours, fonts, logos — every page looks like your event. Other platforms charge extra for this. We think that's weird, so we include it on every plan.

  • Full colour palette
  • Logo & font upload
  • Branded emails & SMS
  • No "Powered by" unless you want it

Native barcode tickets

We auto-generate unique barcodes when you assign tickets. Each one becomes a scannable QR code on a gorgeous mobile ticket wallet. No imports, no faffing.

  • Auto-generated barcodes
  • Scannable QR codes
  • Mobile ticket wallet
  • Platform-wide uniqueness

Promo code distribution

Got a pile of promo codes from your ticketing provider? Import them, and we'll assign them to fans in queue order with one-click redemption links.

  • Bulk code import
  • Ticket count per code
  • Queue-order assignment
  • One-click redemption

Timed purchase reservations

Reserve tickets for a limited time and send a countdown payment link. If they snooze, the tickets go back to the queue. No more indefinite holds.

  • Configurable countdown
  • Payment link delivery
  • Live countdown timer
  • Auto-release on expiry
New

Eventim Secure Link

A referrer-protected purchase URL that only appears on the customer's status page — never in emails, never in SMS. Can't be copied or shared. Sneaky in the best way.

  • Per-preference URLs
  • Referrer protection
  • Status-page reveal only
  • Unshareable by design
New

Customer self-service

Typo in their name? Want to switch ticket type? Customers fix it themselves from their status page. Your inbox stays blissfully quiet.

  • Edit name & contact info
  • Change preferences
  • Update ticket count
  • Zero admin effort
New

Mode-aware admin

The whole admin reshapes itself around your ticket mode. Using secure links? You won't see barcode settings. Using promos? No reservation tabs cluttering things up.

  • 5 distribution modes
  • Dynamic tab visibility
  • Mode-filtered templates
  • Always a clean UI

Real-time queue status

Your fans see their position and estimated wait — live. Auto-refreshes every 30 seconds. When tickets drop, the page updates instantly. No more "Am I still in the queue?"

  • Live queue position
  • Estimated wait time
  • Auto-refresh
  • Instant ticket display
Only us

Geofenced sign-up

Draw a radius on a map. Only fans physically at the venue can join. Perfect for on-site drops, festival exclusives, or anywhere you need boots on the ground.

  • Map-based radius
  • GPS verification
  • Location-locked queues
  • Venue-exclusive drops

OTP verification

No passwords. No accounts. One email code and they're verified. Keeps bots out and humans happy. Returning fans? We remember them.

  • Passwordless auth
  • Email OTP
  • Bot prevention
  • Returning customer login

Editable email & SMS templates

Every notification is yours to customise — subject lines, body copy, variables. Templates adapt to your ticket mode so you only see what's relevant. One click to insert {{firstName}}.

  • Mode-aware template tabs
  • Email + SMS editors
  • Click-to-insert variables
  • Live preview with your branding

SMS notifications

Text lands seconds after email. Bring your own Twilio account so you control the costs. Editable templates per mode, automatic dispatch, zero manual effort.

  • Your Twilio, your costs
  • Mode-specific templates
  • Variable chip editor
  • Fires alongside email
Included free

Estimated wait times

Calculated from how fast you're actually assigning tickets — not a guess. Updates in real time as the queue moves. Other platforms charge premium for this. We don't.

  • Real assignment velocity
  • Auto-updating
  • Position + time estimate
  • Builds trust with fans

Live display

Throw it on a TV at your venue. Fullscreen wait times, auto-refreshing every 10 seconds, readable from the back of the room. Dark theme, naturally.

  • Fullscreen mode
  • Auto-refresh every 10s
  • Wait time + queue count
  • Dark theme for screens

CSV data export

One click exports your full queue — customer details, ticket status, promo codes, and who actually showed up (with scan timestamps). Your data, your spreadsheet.

  • Full queue export
  • Scan data included
  • Arrival timestamps
  • Permission-controlled

Camera ticket scanner

Point your phone at a QR ticket. Green beep = valid. Red beep = already used. No separate app, no hardware rental. Just your phone camera and our scanner page.

  • Phone camera scanning
  • Instant validation
  • Audio feedback
  • Scan timestamp logging

Ticket designer

Design your customer-facing ticket wallet — colours, headings, instructions, footer text. See every change live in a phone preview before you save.

  • 6 colour pickers
  • Custom text fields
  • Live phone preview
  • Per-event design

Live admin dashboard

Queue depth, assignment progress, ticket inventory, customer details — all updating in real time. It's the command centre you wish you'd had last year.

  • Real-time stats
  • Queue management
  • Ticket inventory
  • One-click actions

Multi-tenant architecture

Running 20 events? One admin, 20 branded queues, 20 unique URLs. Each with their own branding and config. Agencies and promoters, this one's for you.

  • Custom slugs
  • Isolated queues
  • Per-client branding
  • Central admin

Role-based access

Master admins see everything. Client admins see their events. Team members get the permissions they need — nothing more, nothing less.

  • Master admin
  • Client admin
  • Custom permissions
  • Team management

Custom form fields

Need their t-shirt size? Dietary requirements? Accessibility needs? Add custom fields per event and export the data alongside everything else.

  • Text, select, checkbox
  • Required or optional
  • Per-event config
  • Exports with data

Mobile-first design

Your fans are signing up from their pocket. Every page is built mobile-first — fast, touch-friendly, and gorgeous on any screen size.

  • Responsive design
  • Touch-optimised
  • Fast loading
  • PWA-ready

Seen enough? (Or want to see more?)

Plans from $49/mo — or get in touch for a custom Enterprise setup. Bring your weirdest edge case — we love those.

View PricingEnterprise? Get in Touch